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- Recommendations for sending letters to the support service (RITLabs The Bat 2.10.01)
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The protection system, like any automatically operating system, constantly requires control from the person. There are two cases when you need to fine-tune the system from the side of the mail server.
Manually adding email addresses
If the user received an unwanted message, but it was not recognized by the protection system, then such a message must be sent with all headers to the spam@jinr.ru mailing address..
To send an email with all the headers, you need to perform the following actions:
(Fig. 1), open the View menu and select Show Headers (RFC-822) Shift + Ctrl + K. Now the letters will be displayed with all the headers. The same result can be obtained by pressing the keyboard combination Shift + Ctrl + K.
(Fig. 2): You mark an advertising letter, then click the right mouse button, open the context menu, select the item Forward in it.
(Fig. 3): the Edit Mail window opens. Enter in the To: field the address spam@jinr.ru and click the Send button immediately (with the letter and the up arrow). "Do you really want to send the message immediately?" window will appear. Press the OK button to complete the operation.
Manually deleting email addresses
If the message was erroneously marked by the security system as an unwanted message, then such a message must be sent with all the headers to the mailing address nospam@jinr.ru.To send an email with all the headers, you need to perform the following actions:
(Fig. 4): Open the View menu and select Show Headers (RFC-822) Shift + Ctrl + K. Now all emails will be displayed with all the headers. The same result can be obtained by pressing the keyboard combination of the buttons Shift + Ctrl + K.
(Fig. 5): Mark an important letter, then click the right mouse button, open the context menu, select the item Forward in it.
(Fig. 6): The Edit Mail window opens. Enter in the To: field nospam@jinr.ru address and click the Send button immediately (with the letter and the up arrow). "Do you really want to send the message immediately?" window will appear. Press the OK button to complete the operation.
Configuring the program in case of using the POP3 mailbox:
First create a folder to store unwanted emails. You need to do the following:
(Fig. 7), mark the name of the account in the list, then click the right mouse button. Open the context menu, select the item Create in it, another context menu will be opened, select the folder item in it ...
(Fig. 8): Create a new folder window opens. Enter the folder name in the Name: field, then press the OK button to complete the operation.
Now create a rule to move all unsolicited emails into a separate folder. you need to do the following:
(Fig. 9): on the Mailbox menu, select the Customize Mail Sorter ... Shift + Ctrl + S option.
(Fig. 10): the Mail Sorter window opens. In the left part, click on the Create button. On the right side there are 5 tabs with the active bookmark Rules. In the Name field: change the name to the Rule for spam mail.
(Fig. 11): In the previous window (Fig.10) in the Move letter to folder section, click on the icon with the hierarchy of folders. The Select folder window opens. Mark the previously created folder (Fig. 8), then press the OK button to return to the previous window (Fig. 10).
(Fig.12): In the previous window (Fig.10) in the section Signal lines in the column Where you click on the Send ... button. The drop-down menu will be opened, select the Topic item in it. Then click in the Column column and enter the word-marker *** SPAM ***. Click the Close button to exit this window.
Now all the letters that contain the word-marker *** SPAM *** in the subject field: will automatically move to the spam folder.
Unfortunately, if you use the IMAP mailbox, the rules in the Mail Sorter do not work.
noc@jinr.ru