WEBMAIL - Frequently Asked Questions.
- Why does the address book not imported in CSV format?
In the case where there are Russian letters in the address book, the file must be converted to UTF-8 encoding. If you do not know how to do this, send the file by the application to the address, we will re-encode it and make the import.
- How do I add / remove columns in the message list?
In the headers of the message list, (by default to the left of the TOPIC header) is the gear icon. Click, opens a list of columns, where you can select which columns to display and to change the order of the columns, you need to hover the mouse on the header field (Subject / Date / From / To), hold down the left mouse button and drag it to the left or right.
- In some cases, when you try to log in to webmail.jinr.ru with the choice of a language other than English, an error occurs in the main window. We are working on this problem. As a temporary solution, we suggest setting as the first preferred language for the web pages of your Internet browser: Russian [ru] - if you prefer to work with the Russian interface or any other one according to your preference. In Mozilla Firefox choose: "Tools" -> "Options" or, depending on the version and modification of the browser - "Edit" -> "Preferences". Next: "Content" - Select "Languages" -> "Choose ..." and set: In Opera: "Menu" -> "Settings" -> "General settings", choose "language" and "Settings", should be something like this